Data & Privacy
Your privacy matters to us. This page explains exactly what personal data jiliqq collects, how we use it, and the rights you hold as a player in the Philippines. We keep things clear and straightforward so you always know where you stand.
Full Policy
When you register and use the jiliqq platform, we collect certain personal information that is necessary to operate your account and deliver our services. This includes your full legal name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history in order to process deposits and withdrawals in Philippine pesos (PHP). During gameplay, we automatically gather technical data including your device type, IP address, browser version, and session activity logs to ensure platform security and performance. If you contact our support team, we may retainrecords of that correspondence to help resolve your query and improve our service quality. We collect only what is genuinely needed — we do not gather sensitive information such as government ID numbers unless required by Philippine law for identity verification purposes.
The personal data we collect is used primarily to create and manage your jiliqq account, process financial transactions, and deliver a smooth, personalised gaming experience on our platform. We use your contact details to send you important account notifications, security alerts, and — where you have opted in — promotional updates about new games, bonuses, and VIP rewards. Transaction data helps us detect and prevent fraud, money laundering, and other activities that violate Philippine law or our Terms and Conditions. Technical and behavioural data allows our team to optimise platform performance, fix bugs, and improve the overall experience for players across the Philippines. We may also use aggregated, anonymised data for internal analytics and business planning — this data cannot be used to identify any individual player. We will never use your personal information for purposes beyond those described in this policy without first obtaining your explicit consent.
jiliqq does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes — full stop. We may share limited data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers, all of whom are contractually bound to handle your data securely and only for the purposes we specify. In certain circumstances, we are legally required to disclose personal information to Philippine regulatory authorities, law enforcement agencies, or courts when presented with a valid legal request or court order. If jiliqq undergoes a business restructure, merger, or acquisition, your data may be transferred to the successor entity, but only under the same privacy protections described in this policy. We will notify you of any material change to how your data is shared as soon as reasonably practicable. At no point will your data be transferred outside of secure, compliant environments without appropriate safeguards in place.
Our platform uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and analyse how players interact with different parts of the site. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use core features such as account login and deposit processing. Analytics cookies help us understand which pages and features are most popular so we can continue improving the experience for Filipino players. You can manage your cookie preferences through your browser settings at any time, though disabling non-essential cookies may limit certain personalisation features. We do not use cookies to serve third-party advertising or to track your activity on other websites outside of jiliqq. Our cookie practices are reviewed regularly to ensure they remain aligned with applicable Philippine data privacy standards and best practices.
Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have specific rights regarding your personal information that jiliqq is committed to upholding. You have the right to access a copy of the personal data we hold about you, to request corrections if any information is inaccurate or outdated, and to request deletion of your data where it is no longer necessary for the purposes it was collected. You may also object to certain types of processing, request that we restrict how we use your data while a dispute is being resolved, and withdraw any consent you have previously given at any time. To exercise any of these rights, please contact our support team at [email protected] with your registered account details and a clear description of your request. We will respond to all valid data subject requests within a reasonable timeframe and in accordance with our legal obligations. If you believe your rights have not been respected, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction, including SSL encryption for all data transmitted between your device and our servers. Access to personal data within jiliqq is strictly limited to authorised personnel who require it to perform their job functions, and all staff handling player data are trained on data protection obligations. We retain your personal information for as long as your account remains active and for a reasonable period thereafter to comply with legal, regulatory, and audit requirements under Philippine law. When data is no longer required, it is securely deleted or anonymised in accordance with our internal data retention schedule. In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant Philippine authorities as required by law without undue delay. We continuously review and update our security practices to address emerging threats and maintain the trust of our players across the Philippines.
Quick Answers
Our support team is ready to help with any data-related concerns. You can also visit our FAQ page for quick answers, or create a free account and start playing with confidence today.